Term and Conditions
Welcome to Paandy. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order or using our services.
1. General
By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.
Paandy reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.
2. Products & Availability
We strive to ensure all product descriptions, images, pricing, and availability are accurate. However:
- Minor variations may occur due to handcrafted finishes, lighting, or screen differences.
- Product availability may change without notice.
- We reserve the right to discontinue products at any time.
3. Pricing & Payments
- All prices listed on the website are in PKR (Pakistani Rupees).
- Prices may change without prior notice.
- We offer Cash on Delivery (COD) and other payment methods where applicable.
- Orders above a certain amount may require advance payment confirmation.
Paandy reserves the right to cancel or refuse any order suspected of fraudulent activity.
4. Order Confirmation
Once an order is placed:
- Customers may receive an order confirmation via phone, SMS, WhatsApp, or email.
- Orders may be canceled if the customer is unreachable for verification.
- Paandy reserves the right to refuse or cancel any order at its discretion.
5. Shipping & Delivery
- Delivery timelines are estimates and may vary depending on location and courier operations.
- Paandy is not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances.
- Customers are responsible for providing accurate shipping information.
6. Returns & Exchanges
We aim to ensure customer satisfaction. Returns or exchanges are accepted under the following conditions:
- Requests must be made within 7 days of receiving the order.
- Products must be unused and in original packaging.
- Customized or specially made items are not eligible for return or exchange.
- Shipping charges paid by the buyer to return the product are not refundable.
If you receive a damaged or incorrect item, please contact us immediately with clear photos of the product and packaging.
7. Intellectual Property
All content on this website including:
- Images
- Logos
- Product designs
- Text
- Graphics
are the property of Paandy and may not be copied, reproduced, or used without written permission.
8. Limitation of Liability
Paandy shall not be held liable for:
- Indirect or incidental damages
- Delays in delivery
- Product misuse
- Losses resulting from the use of this website or products
Our maximum liability shall not exceed the amount paid for the purchased product.
9. Privacy
Customer information provided during ordering is kept confidential and used only for order processing, communication, and service improvement.
We do not sell or share customer information with unauthorized third parties.
10. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Pakistan.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Pakistan.
11. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through our official website or social media channels.
