Description
Our Return Policy – Shop with Confidence
We want you to love every product you receive from us. If something isn’t right, we’re here to make it right.
- You can request a return within 7 working days of receiving your order.
- Once we receive and check your returned item, your refund will be processed within 15 working days directly to your account.
- Please make sure all your personal and order details are accurate before placing your order, as we work only with genuine and verified customers.
When Can You Return an Item?
We happily accept returns if:
- Your item arrives damaged.
- You receive a different product than the one you ordered.
- The item you receive does not match the description or images provided on our website.
We value your trust and are committed to ensuring a smooth and fair shopping experience for every customer.
To preserve the beauty and longevity of your copperware, we recommend the following care practices:
- Avoid Refrigeration – Copper utensils are best stored at room temperature; placing them in the refrigerator may affect their natural finish.
- Gentle Daily Cleaning – Wash with a mild dishwashing liquid and warm water. After cleaning, dry the utensil completely with a soft cloth. Never leave water standing inside, as this may cause spots or discoloration.
- Protect the Finish – Clean with care, avoiding overly abrasive scrubbing on the exterior to maintain its elegant luster.
- Restoring the Shine – For tarnish removal, use a copper polish such as BRASSO, or a natural method: sprinkle salt, pour vinegar, gently rub to lift tarnish, rinse with warm water, and buff to a brilliant shine using a soft, dry cloth.
Your copperware is crafted to last for generations—treat it with the same care it gives you in the kitchen.
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